Special Alert

Privacy Policy

Thank you for visiting the Durham Convention & Visitors Bureau (DCVB) website. Privacy issues are important, and this notice serves to explain DCVB's online information practices.

Information DCVB Collects

At some places in the DCVB website, you may order products, download files, complete surveys, vote in polls or otherwise express an opinion, subscribe to services such as the Durham News Service, or participate in online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, email address, telephone number, and information about your interests in and use of various products, programs, and services.

DCVB does not retain credit card information for any purchase made. Any such information entered into DCVB order forms is used solely to fulfill your purchase, then is purged from DCVB computers.

DCVB may also collect certain nonpersonally identifiable information when you visit its webpages, such as the type of browser you are using (e.g., Chrome, Firefox, Internet Explorer), the type of operating system you are using, (e.g., Windows or Mac OS), your IP address, the domain name of your Internet service provider (e.g., Time Warner, Earthlink), referring and current HTTP location, time and length of access, searches made on the site, and other related statistics.

How DCVB Uses the Information

First and foremost, DCVB does not sell or provide your personally identifiable information to outside entities.

DCVB may use the information you provide about yourself to fulfill your requests for DCVB products, programs, and services, to respond to your inquiries about DCVB offerings, and to offer you other products, programs, or services that may be of interest.

DCVB sometimes uses this information to communicate with you, such as to notify you when specials are available or when changes are made to online or print products and services, to fulfill your request for an online newsletter, or to contact you about new visitor developments in Durham, North Carolina.

DCVB sometimes uses the nonpersonally identifiable information collected to improve the design and content of the DCVB website and to enable DCVB to personalize your internet experience. DCVB may also use this information in an aggregated form to analyze site usage and understand current and historical audience characteristics.

DCVB will disclose information when required to do so by law, for example, in response to a court order or a subpoena. DCVB may also disclose such information in response to a law enforcement agency's request.

Agents and contractors of DCVB who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy notice, for example, by not using the information for any purpose other than to carry out the services they are performing for DCVB.

If you wish to be removed from distribution lists of DCVB messages concerning products and services, you will be provided an opportunity to opt out or block such uses. To opt out of such lists at this time, please click here.

DCVB may on occasion combine information received online with outside records to enhance the ability to market those products or services that may be of interest to you. If you prefer not to receive marketing information from this site, click the above link to forward such a request to the DCVB office.

Finally, the DCVB site will not use or transfer personally identifiable information provided in ways unrelated to the ones described above.

Collection of Information by Third-Party Sites and Sponsors

To collect and utilize website usage data, the DCVB site uses third-party APIs and tools whose information practices may be different than DCVB's information practices. These tools include but are not limited to Google Analytics and Facebook Insights. Visitors should consult the other sites' privacy notices, as DCVB has no control over information that is submitted to, or collected by, these third parties.

If you don't want third party companies to collect or use information based on your activity on websites, devices, or apps for the purpose of showing you ads, you can opt out through the Digital Advertising Alliance in the USA, Digital Advertising Alliance of Canada in Canada, or the European Digital Advertising Alliance in Europe. You can also opt out using your mobile device settings.


Some of the web pages on this site use cookies. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell DCVB your email address or other personally identifiable information unless you choose to provide this information, for example, by registering at the DCVB site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to data stored in the cookie.

DCVB uses cookies to understand site usage and to facilitate the ordering process for many DCVB products and services. For example, DCVB may use cookies to personalize your experience at DCVB webpages (for example, to recognize you by name when you return to the DCVB site), save your password in password-protected areas, and enable you to use shopping carts on the DCVB site.

DCVB Commitment to Security

DCVB has put forth its best efforts to enact appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected online.

How to Contact DCVB

If you have any questions or concerns about the DCVB online privacy policy for this site or its implementation, please contact webmaster@durham-cvb.com.


The information contained on this site was compiled using information provided by various businesses and sources listed. Although every effort has been made to ensure accuracy, DCVB cannot assume responsibility for errors or omissions. Visitors should confirm pertinent information prior to each visit to determine the suitability of the facilities or services to the intended use. Please forward any corrections to webmaster@durham-cvb.com.

The links on this website are provided only for the convenience of DCVB website visitors and Durham-based businesses and organizations. DCVB has no responsibility for or control over the linked sites. DCVB makes no promises or warranties of any kind, express or implied, including those of merchantability and fitness for a particular purpose, as to the content of the linked sites. In no event shall DCVB be liable for any damages resulting from use of these links even if DCVB has been informed of the possibility of such liability.


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Durham Convention & Visitors Bureau
212 W Main St #101
Durham, NC 27701 USA
Phone: (919) 687-0288
Toll Free: (800) 446-8604