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E’Vonne Coleman-Cook
Durham TDA Chair, ‘06-07
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Reyn Bowman
DCVB President & CEO |
Durham’s Marketing Agency – Telling the Durham Story
“We are blessed to have a DCVB in Durham…”
~ Mary Ann Black, Associate Vice President of Community Relations,
Duke University Health System
Destination Branding and Positioning
“I love the work you are doing to improve the image of Durham.”
~ Rev. Carl W. Kenney, II, Compassion Ministries of Durham
~ Distinguish and position Durham
in the minds of external audiences.
~ Minimize leakage to nearby communities.
~ Energize positive word of mouth.
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Direct Group Sales and Sales Promotions
“I have no idea what magic wand you have, but I received the fastest turn-around I have ever seen from a city…without the support of [your] great CVB we would never be able to accomplish things like this on such insane timelines.”
~ Shannon L. Duke, Score Soccer Club

~ Prospect, qualify, and distribute
leads on future groups.
~ Focus sales and promotions in
niche markets.
~ Book future group business.
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Earned Media and Publicity
“Thank you for hosting me recently when I visited your city…I was most impressed with what I saw. The Nasher Museum is quite a showpiece, and I found Durham’s textile history intriguing.”
~ Michelle Newman, Travel, Art, and Textiles Writer

~ Pitch specific story ideas and
themes to news outlets.
~ Monitor, respond, and engage
bloggers and listservs.
~ Plan and execute press trips.
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Paid Advertising and Direct &
Electronic Marketing
“I continue to be amazed at what you all achieve at DCVB every day.”
~ Dr. Barry A. Van Deman, President, Museum of Life and Science
~ Place print and electronic advertisements
to generate inquiries.
~ Maintain and gate-keep listings of Durham
assets on the Internet.
~ Deploy and maintain effective
marketing website.
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Partnerships, Alliances, and Co-op Marketing
“Please, please know that I have had that triumphant day for the chefs on my mind ever since [the 2007 Annual Tribute Luncheon]. It was a truly great day for Durham, and I congratulate you for such an inspiring event.”
~ Mary Duke Biddle Trent Semans, Mary Duke Biddle Foundation

~ Cultivate and leverage strategic partnerships.
~ Provide showcasing opportunities.
~ Stretch marketing resources via
co-op promotions.
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Publications, Services, Distribution, and Fulfillment
“From the information I received through your site, I am really excited about visiting Durham in the future. I expect to visit the city before the year is out.”
~ Durham Visitor from Milledgeville, GA

~ Design, produce, and distribute
visitor literature.
~ Provide resources to group planners.
~ Deploy and maintain official
community event calendar.
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Diagnostics and Planning
“I just finished reading your strategic plan. It’s one of the best…
if not the best I have seen….”
~ Michael Gehrisch, President, Destination Marketing Association International
~ Measure and benchmark performance.
~ Identify market strategies.
~ Pre-test and calibrate the
effectiveness of promotions.
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Organizational Resources
“Durham has such a gem with DCVB.”
~ Bob Klaus, Consultant – Durham Performing Arts Center

~ Serve as Durham’s accredited marketing agency
~ Inventory all Durham visitor related
facilities, services and events
~ Engage Durham residents and other
Durham stakeholders
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